The Employee Of The Quarter Award is earned by the Jonathan’s Landing team member who, via one remarkable example of extraordinary service, a consistent pattern of delivering exceptional guest service, or both, “embodies a genuine and tireless ‘spirit of hospitality’ in the way that he or she engages with our guests. An Employee of the Quarter will distinguish himself or herself with courtesy, empathy, enthusiasm, hard work, and determination. He or she will, by word and deed, make a lasting positive impression on both guests as well as fellow team members each of whom will be inspired to emulate the effort and attitude of the Employee of the Quarter.”
Brock has been a member of the Jonathan’s Landing grounds crew for several years and became the facility mechanic facility in early 2019 upon the arrival of Forewinds Hospitality as the management company of Jonathan’s Landing.
The position of mechanic is critical to the success of the facility regarding playing conditions as it is a direct impact on the equipment used to maintain the grounds. Brock has continuously demonstrated a great understanding of what is required to get the job done, and has proven to be proactive getting maintenance equipment back up and running in a timely matter. Brock’s direct supervisor Steve Smith, Golf Course Superintendent, knows that in all scenarios he will do what is necessary whether it be getting a new part quickly, making a setting adjustment, or utilizing a different approach to effectively maintain mowers, utility vehicles, tractors, and other pieces of equipment.
Brock works closely with the rest of the crew regarding daily maintenance activities in addition to special projects. Whether it is a small construction project, a renovation of an existing golf course feature, or a larger scale repair, Brock’s experience and recommendations are critical to the outcome. He is a trusted team member and a talented craftsman in all areas of golf course and equipment maintenance.
General Manager Chad Craft, PGA, enthusiastically endorsed Brock’s nomination by a fellow team member. “Brock is the ultimate team player with a tremendous attitude,” said Craft. “The equipment maintenance at any golf facility is ever changing and offers different challenges daily. Brock always embraces the task at hand regardless of the situation to ensure our equipment is in proper working order. This allows our entire maintenance team to effectively provide the best playing conditions possible to our valued guests and passholders. He is a very deserving winner of this honor.”
Ben has been a member of the Jonathan’s Landing grounds crew for several years. Long before Forewinds Hospitality was engaged with Jonathan’s Landing, Ben has been a dedicated and reliable member of our grounds crew.
This position can be very taxing, in the elements whether the cold mornings of Spring and Fall, quiet months of winter maintenance, or the challenging heat of the summer. Ben has always been a member of the team that has delivered not only an excellent product to our guests, but who has always been one to assist another team member with a project. Ben’s supervisor, Golf Course Superintendent Steve Smith, has appreciated that Ben is a very trusted member of the crew, always willing to contribute to an on-course project or learn a new skill.
General Manager Chad Craft, PGA, enthusiastically endorsed Ben’s nomination by a fellow team member. “Ben has been tremendous,” said Craft.
“The regular maintenance of our golf course and clubhouse areas involve the detailed maintenance of about 150 acres of turf, sand and hazards, each with their own unique needs and challenges. Ben has proven over many seasons to understand what the golf course needs and how we can contribute to the grounds crew to make it better. Further, Ben has been instrumental in some of the larger project work that we have initiated, whether they are bunker renovations, drainage projects, or small construction. Ben is always eager to assist whenever possible to make Jonathan’s Landing Golf Club a better place for our guests, our passholders and our fellow team members.”
Would you like to nominate a Jonathan’s Landing team member as Employee Of The Quarter? Please fill out the online form below and tell us your story!
Winners of the Employee Of The Quarter Award will earn a certificate, the addition of his or her name and likeness on a plaque in the Clubhouse, the sharing of their story via our online and social media platforms, and a $50 gift card. Thanks for nominating a team member for this recognition.